Ergo by PaddleAir Rib Cloud by PaddleAir Rib Rocket by Paddleair
Paddle Stronger | Surf Longer™ | Since 2004
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Frequently Asked Questions

Q. Who will benefit from using PaddleAir?
A. Anyone who wants a more comfortable experience paddling and wants to increase endurance.

Q. How can PaddleAir help me catch more waves?
A. PaddleAir will help you conserve energy by relaxing the back muscles and this should allow you to surf longer and catch more waves.

Q. Can I wear PaddleAir under my wetsuit?
A. PaddleAir can be worn either outside or inside your wetsuit.

Q. Will PaddleAir help me surf better?
A. PaddleAir should increase your time surfing and should improve your performance.

Q. What does wearing PaddleAir feel like?
A. Lie on your stomach on the floor and lift your head and neck up, and then try it with a pillow under your chest. PaddleAir has a similar feeling.

Q. Is there any other product on the market like PaddleAir?
A. PaddleAir is the only product of its kind on the market.

Q. Can I use PaddleAir as a flotation device?
A. No, PaddleAir is not a flotation device and should not be relied on as a life saving device.

Q. Will PaddleAir Fit my body shape?
A. The PaddleAir system is designed so that the user can adjust the air chamber’s position to accommodate different body shapes.

Q. Have any studies been done to test the effectiveness of a PaddleAir Ergo?
A. Yes. The Ergo by PaddleAir was tested favorably by researchers at California State University San Marcos and the results published in The Journal of Applied Biomechanics. Learn more on our blog.

Q. How reliable is the PaddleAir air system?
A. The air system technology is of the highest quality, similar to what is used in dive equipment, and is very reliable.

Q. How long does it take to get used to the PaddleAir Product?
A. It normally takes about two or three sessions to get to where you know how to perfectly adjust PaddleAir to your body shape and paddling style.

Q. Do you accept credit cards?
A. Yes. All orders are processed securely through PayPal. You have the option of paying with your PayPal account (if you have one) or directly with a Visa, MasterCard, Discover, or American Express card.

Q. How much is shipping?
A. PaddleAir now has FREE and FAST shipping via USPS Priority Mail to anywhere in the United States. USPS Priority Mail ensures that your order will be delivered to a U.S.A. address in 1 to 3 days. International shipping and handling is $21.95 USD for one item, $25.95 USD for two or more.

Q. What about sales tax?
A. At present, PaddleAir, Inc. is not required to collect sales taxes except for orders sold in the State of California. The California sales tax rate is currently 6.5% plus a mandatory local rate of 1% that increases the total state sales and use tax base to 7.5%. Local municipalities may add additional charges, and the total tax rate in California can be as high at 10.0%. If you are a California resident, the tax will be calculated at checkout based on your ZIP code.

Q. What is the refund policy?
A. We accept returns within 30 days of purchase. You may return unused items in the original packaging within 30 days of your purchase. After 30 days, we cannot offer you a refund or an exchange.

The customer is responsible for paying for return shipping. Upon receipt of the returned item, we will fully examine it within a reasonable period of time and notify you via email, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will be applied automatically to your original method of payment. Only regular priced items may be refunded.

Q. Why should I buy PaddleAir?
A. Because there are so many benefits:

  • Paddle stronger
  • Surf Longer
  • Catch more waves
  • Ease back stress
  • Protects your ribs
  • Learn to surf quicker
  • Surf a shorter board
  • More power on big days
  • Get back into surfing
  • Have more fun!
  • Get a PaddleAir today!

Q. Do you have a video demonstrating how to use PaddleAir?
A. Yes. Visit our PaddleAir YouTube Channel or play the PaddleAir ERGO Demo video below: